Type C:\Windows\System32\Spool\Printers and hit the ENTER button. Click the address bar found in the File Explorer window. Launch File Explorer from your Start menu, taskbar, or desktop.
In the pop-up window, scroll down to find PRINT SPOOLER, right-click on it and select STOP.Type services.msc in the Run dialog box and hit the ENTER button. Save your pending work because present print jobs will be lost and you will have to begin a new print command.Step 2: Remove a stuck print job in the Services Window Type NET START SPOOLER and hit ENTER on your keyboard.Then return to the Command Prompt to restart the Print Spooler. Click and drag to HIGHLIGHT the files then right-click the SELECTED FILES.Type C:\Windows\System32\Spool\Printers and hit the Enter button. And click the ADDRESS BAR in the File Explorer window. Launch FILE EXPLORER from your Start menu, taskbar, or desktop.Click RUN AS ADMINISTRATOR then type NET STOP SPOOLER and hit the ENTER button.Type COMMAND PROMPT and right-click the command prompt. Save your pending work because present print jobs in your HP Officejet Pro 8720 will be lost and you will have to begin a new print command.
Step 1: Remove a stuck print job using the Command Prompt There are several ways that you can stop and start the print spooler. So, to address this drawback, here are some step you can take to cancel print jobs stuck in queue in HP Officejet Pro 8720 when conventional routines won't work. Oftentimes, you try the basic troubleshooting that you know about your printer but still to no avail. Isn’t it frustrating to see those remarks on your computer especially when you need to print something in a flash? The HP Officejet Pro 8720 is not exempted from this technology glitch as printers can be very particular and demanding especially when it comes to the print queue. Just when you think you have everything under control, a message appears on your screen saying, “Error printing document” or “An error occurred while printing”.
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